Aria CCS

Aria CCS is based on asterisk platform(Asterisk-based telephony solutions offer a rich and flexible feature set. Asterisk offers both classical PBX functionality and advanced features which interoperates with traditional standards-based telephony systems and Voice over IP systems.) with two customized GUI options:Firstly on WINDOWS written in the Microsoft .Net Framework platform and secondly on the same Linux system with the GUI application written in JAVA

Features of CCS

   
  • CTI
  • Multimedia Management
  • Real-Time Reporting
  • IVR
  • Skill Based Routing
  • Voice Recording and Logging

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    Application of CCS

       

    IVRS

    The IVR (Interactive Voice Response) automates interactions with telephone callers. Aria CCS’s IVR supports a rich feature set yet is easy to use and configure. Changes to IVR scripts can be made on-the-fly in real-time to adapt to various events....

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    Auto Dialer

    Aria CCS includes predictive dialing software, auto dialing software,preview dialing software,auto campaining software and many more, making communication process simpler and faster

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    Predictive Dialer

    Predictive Dialer is a set of programs that are designed to interact with the Asterisk Open-Source PBX Phone system to act as a complete inbound/outbound call center suite.....

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    SMS Server

    SMS SERVER a versatile product that integrates with your existing application at the back end to help use SMS as instant medium for information and query, in- turn adding value to your service offerings.....

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    Voice Logger

    Aria Voice Logger is based on Asterisk.There are sereval requirement regarding Hardware and Connection.....

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