Aria Telecom Solutions Private Limited
Aria Telecom Solutions Private Limited
Ghazipur, New Delhi, Delhi
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Call Center Software

Aria Telecom offers best call center software to manage inbound and outbound calls which are widely used by call centers, small business, enterprises and other industries. We provide complete call center solution over manual dialing. Aria CCS is suitable for both domestic and international call centers with various advanced features including ACD, Disposition, Dialing modes, Live monitoring, script Manager, IVR manager etc

Predictive Dialer

Predictive Dialer
  • Predictive Dialer
  • Predictive Dialer
  • Predictive Dialer
  • Predictive Dialer
  • Predictive Dialer
  • Predictive Dialer
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Approx. Price: Rs 5,000 / PackGet Latest Price

Product Details:

Minimum Order Quantity1 Pack
Dialing modesPredictive, Progressing, Preview
Trunk Line ConnectivityGSM/CDMA Gateway, ISDN PRI Line, SIP trunk, FXO, H.323
SuitableDomestic and International Call Centers
CRMCustomizable 45 field
Installation Service NeededYes
Application/UsageFor Call Center Use
BrandARIA

Predictive Dialer or Cloud Based Dialer is an outbound dialer that automatically dials the number from a list of number. Aria Telecom provides Aria ACCS Advance Dialer that is based on the latest technology to help call centers in verifying average time in use to get a live answer and average length of every talk.


Aria Predictive Dialer
System gives complete solutions for increasing the productivity in contact centers over manual dialing. We develop comprehensive predictive dialer software to make dialer capable of recording, reporting and quality monitoring, lead management Etc.


Features of Aria UCS Predictive Dialer:

  • ACD (Automatic Call Distribution)
  • Queue Message
  • CRM
  • Dialing mode like predictive, progressive and preview dialing
  • Disposition
  • Trunkline connectivity
  • Agent Terminal
  • Monitoring
  • Script Manager
  • IVR Manager
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Additional Information:

  • Pay Mode Terms: T/T (Bank Transfer)
  • Port of Dispatch: New Delhi
  • Production Capacity: 100
  • Delivery Time: 1 week
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Call Center Software

Call Center Software
  • Call Center Software
  • Call Center Software
  • Call Center Software
  • Call Center Software
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Product Price :Get Latest Price

Product Details:

Minimum Order Quantity1 Unit
BrandARIA
Type of CallsDomestic, International
Type of ProcessInbound, Outbound
ApplicationCall center usages
Dialing modesPredictive, Progressing, Preview
Trunk Line ConnectivityGSM/CDMA Gateway, ISDN PRI Line, SIP trunk, FXO, H.323
CRMCustomizable 45 field
Installation Service NeededYes

Call Center Software or Call Center Service is a software system that enables to run call center operations efficiently. Aria call center software is complete contact center solution over manual dialing. The software provides a solution for inbound and outbound call center or blended operations. Call Center Software improves the efficiency and performance of call center by six-time or more.


The software has various advanced features such as call recording, IVR, live monitoring, voice mail, skilled-based call routing, click-to-call screen pop-ups, etc.

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Additional Information:

  • Pay Mode Terms: T/T (Bank Transfer)
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Automatic Call Distributor

Automatic Call Distributor
  • Automatic Call Distributor
  • Automatic Call Distributor
  • Automatic Call Distributor
  • Automatic Call Distributor
  • Automatic Call Distributor
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Product Details:

Minimum Order Quantity1 Pack
Type of ProcessInbound, Outbound
Type of CallsDomestic, International
Call recordingYes
Call monitoringYes
Advanced Call RoutingAvailable
Types of ACDSkill based, UCD, Circular, Terminal

ACD (Automatic Call Distribution) or Automatic Call Distributor System or Automatic Call Distributor Software is a telephonic system that allocates the incoming calls to agents who use up the particular group of terminals. Being a part of Computer Telephony Integration (CTI) system, it works as recognizing, answering and routing the entire incoming calls. The Automatic Call Distribution is very important things in any Contact Center Solution whether this is the inbound or outbound call center. Call Queue Management and call distribution as the business need is the main function. There can be various reasons to use ACDlike different language options, as per technical requirement, different department, skill set.

ACD range from small to large systems that maintain few lines as well as large numbers of lines for large applications. Aria Telecom is a supplier of automatic call distributor that precisely manages the whole incoming calls according to the numbers called and related database to manage instructions. Our cutting-edge solutions suite corporate houses, call centers, small and big industries etc. Those corporations offering sales and service support generally utilize the ACD system to authenticate callers, forward calls to right clients, make outgoing calls, allow callers to record the message, balance the use of phone lines etc.

Setting up of ACD by corporations is to route calls that are based on different factors such as identifying the number, availability of the agent, time of day and expertise. It is greatly customizable and able to fit adequately in any small or large condition. The Automatic Call Distributor offered by Aria helps to deal with all configurations of each call queue within your system as well as tracking also the performance of both agents and particular queue.

We offer totally advanced ACD along with automatic call distribution software to maintain up to ten queues with sixteen calls per queue and thirty-two calls throughout the entire queues. This system is completely fit to your requirements and we are offering the exact solution like automatic call distribution in Delhi and NCR to make available of better services to the wide gamut of corporations.

Features:

  • Priority Call
  • Call Reports
  • Recording Call
  • Music on Hold
  • Lets Agent to respond Multiple Lines
  • Off-Site Abilities
  • Call Monitoring
  • Instant Messaging between Agent to Agent
  • Custom Hold Messages
  • Advanced Call Routing Choices
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    Additional Information:

    • Pay Mode Terms: T/T (Bank Transfer)
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    Reach Us
    Ravindra Saini (Director)
    106, 1st Floor, Vardhman Master Plaza, Plot No. 2 DDA, LSC, Ghazipur
    New Delhi- 110091, Delhi, India



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