Aria Telecom Solutions Private Limited
Aria Telecom Solutions Private Limited
Ghazipur, New Delhi, Delhi
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Cloud Based Call Center Solutions

We are the service provider for Cloud based call center solutions and cloud based contact center solutions from India. OurCloud Based Call Center Solutions are widely used in e-commerce,corporates,call centers etc.

Cloud Based Call Center Solution

Cloud Based Call Center Solution
  • Cloud Based Call Center Solution
  • Plant
  • Cloud Based Call Center Solution
  • Cloud Based Call Center Solution
  • Cloud Based Call Center Solution
  • Cloud Based Call Center Solution
  • Cloud Based Call Center Solution
  • Cloud Based Call Center Solution
  • Cloud Based Call Center Solution
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Product Details:

Minimum Order Quantity1 Month
CRM BuilderAvailable
Call RecordingYes
Live monitoringYes
ACD managementAvailable
Type of CallsDomestic, International
Type of ProcessInbound, Outbound

Aria Cloud-Based Contact Center Solutions has the ability to integrate with customer relationship management and workforce optimization platforms. Cloud contact center can be scaled up to a company's needs quickly and without any tremendous cost to the business. It is complete contact center solution and offers the critical technology to connect and sustain customer relationships.

Key features:

· Quick start

· Recording Space

· Multi-party Conference

· Agent Log-in / Logout

· Desktop Application for Agent

· Caller call history

· Today Call history

· Call Back Scheduling

· Missed Call view

· 10 Digit or Toll free number for incoming

· Support Incoming / Outgoing / Missed Call

· Support Inbound & outbound IVRS

· Work on GSM / PRI

· Click to Dialling, Preview Dialling, Predictive Dialling

· Customizable 45 Field CRM & Disposition

· Agent Live Monitoring & Barge-in

· 100% conversation Recording

· Web Based Dash board for admin and supervisors to monitor

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Cloud Based Contact Center Solution

Cloud Based Contact Center Solution
  • Cloud Based Contact Center Solution
  • Plant
  • Cloud Based Contact Center Solution
  • Cloud Based Contact Center Solution
  • Cloud Based Contact Center Solution
  • Cloud Based Contact Center Solution
  • Cloud Based Contact Center Solution
  • Cloud Based Contact Center Solution
  • Cloud Based Contact Center Solution
Ask For Price
Product Price :Get Latest Price

Product Details:

Minimum Order Quantity1 Unit
Type of CallsDomestic, International
Type of ProcessInbound, Outbound
CRM BuilderYes
DispositionAvailable
Call RecordingYes
Live MonitoringAvailable

Aria Cloud-Based Contact Center Solutions has the ability to integrate with customer relationship management and workforce optimization platforms. Cloud contact center can be scaled up to a company's needs quickly and without any tremendous cost to the business. It is complete contact center solution and offers the critical technology to connect and sustain customer relationships.

Key features:

· Quick start

· Recording Space

· Multi-party Conference

· Agent Log-in / Logout

· Desktop Application for Agent

· Caller call history

· Today Call history

· Call Back Scheduling

· Missed Call view

· 10 Digit or Toll free number for incoming

· Support Incoming / Outgoing / Missed Call

· Support Inbound & outbound IVRS

· Work on GSM / PRI

· Click to Dialling, Preview Dialling, Predictive Dialling

· Customizable 45 Field CRM & Disposition

· Agent Live Monitoring & Barge-in

· 100% conversation Recording

· Web Based Dash board for admin and supervisors to monitor

Request
Callback
Yes! I am Interested
View PDF

Cloud Conference Bridge Software Service

Cloud Conference Bridge Software Service
  • Cloud Conference Bridge Software Service
  • Cloud Conference Bridge Software Service
  • Cloud Conference Bridge Software Service
  • Cloud Conference Bridge Software Service
  • Cloud Conference Bridge Software Service
Ask For Price
Product Price :Get Latest Price

Product Details:

Minimum Order Quantity1 Piece
ConnectivityISDN PRI, SIP or Analog Line / Extensions
Call recording100%
Conference typeInbound and outbound both
ApplicationSales conference, Support conference, Training purpose conferencing, Emergency meetings etc.
BrandARIA
Warranty1 Year
Is It PortablePortable

Conference Bridge allows callers to form a group of people on a phone call. Cloud Conference Bridge let the caller generate multiparty telephone conference over cloud premises. Using cloud-based Conference Bridge, no hardware installation is required. You will be given with admin panel access from where you can set up and access conference room over cloud premises.


Key Features:-

  • Allows multiparty conferencing
  • Can lock conference facility
  • Conference call recording
  • Connectivity through ISDN PRI, SIP or Analog Line / Extensions
  • Forceful exit of participant by if Admin require to do so
  • Greeting message after entry
  • User Entry through trusted PIN or w/o PIN
  • Name announcement on user entry & leaving
  • Outbound and inbound conference
  • Play music for wait time
  • UI to monitor live participants
  • MIS reports
  • The system can automatically call all participants at pre-scheduled time
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Callback


Additional Information:

  • Pay Mode Terms: T/T (Bank Transfer)
Yes! I am Interested
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Reach Us
Ravindra Saini (Director)
106, 1st Floor, Vardhman Master Plaza, Plot No. 2 DDA, LSC, Ghazipur
New Delhi- 110091, Delhi, India



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