Aria Telecom Solutions Private Limited
Aria Telecom Solutions Private Limited
Ghazipur, New Delhi, Delhi
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IVR Solution

We are leading service provider & manufacturers of IVR Solutions & Softwares from india. Our IVR Solutions & system can be widely used in various service sectors & other organizations. Our IVR Solutions are customized in nature & are designed after considering clients requirements. For building trust and providing services with excellent solutions, we work to meet each business demand like customers have been individually customized solutions according to their needs. We have installed our IVR System & solutions and interactive voice response system software in many numbers of call centers, big corporate houses, institutions and government houses etc.

We are exportingInteractive Voice Response System & IVR Solutionsto various countries across the globe including Dubai, Egypt, Ethiopia, USA, Myanmar, Syria, Philippines, Kenya, Nepal, Bangladesh, Tanzania, UAE, Romania, Saudi Arabia, Russia, DR Congo, Nigeria, Malaysia, Indonesia, Turkmenistan, Pakistan, South Africa, Vietnam, Abu Dhabi, Sharjah, Kuwait, Zambia, Iran, Angola, Afganistan, Algeria & Irag etc.

UCS IVR System

UCS IVR System
  • UCS IVR System
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Product Details:

Minimum Order Quantity1 Piece
UsageCommercial
ColorBlack
ApplicationTelemarketing & product promotion, Insurance Reminder, Electronic Survey, Election Campaign etc.
BrandARIA
Service LocationDelhi
Support100%

PARTH UCS for IVR Solutions


Parth Unified Communication System is the best solution for all kind of IVR applications with or without your existing database. You can make your own call flow can integrate with your existing EPABX further with CRM/ERP with APIs by using our IVR Solution.


Some important features of IVR Solutions are:
  • Support SS7, ISDN PRI, Analog Line, GSM SIP Trunk
  • Can design your own call flow
  • Can connect the call to the agent on local extensions or on mobile as per client requirement
  • Call flow can be dynamic can fetch data from client database or CRM/ERP
  • Parth IVRS can be integrated with client existing EPABX before or after EPABX
  • SMS/ Email can be further integrated for update alerts
  • Can be used for banking, insurance, Auto Complaint booking, automated helpline etc. applications
  • Keep your own database secured in your premises
  • Embedded solution
  • Easy to customize
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Additional Information:

  • Pay Mode Terms: T/T (Bank Transfer)
  • Port of Dispatch: Delhi
  • Delivery Time: 1 week
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IVR for Complaint Management

IVR for Complaint Management
  • IVR for Complaint Management
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Product Details:

Minimum Order Quantity01 Piece
Telephone Line ConnectivityGSM
UsageCommercial
BrandARIA
ACDYes
IntegrationSMS, Email, FAX
ApplicationCall Center

Parth Unified Communication is standalone Appliance most suitable for IVRS application for complaint management.

Important Features:
  • Plug Play - Easy Installation
  • Standalone Appliance - No Need Server/ Desktop
  • SMS/ Email Integration
  • Automatic Complaint Number generation
  • Automatic Complaint Distribution
  • MIS
  • Third Party CRM / Data Base Integration


Telephone Line Connectivity
:

  • Analog Lines
  • ISDN ( E1/T1) PRI
  • GSM


Applications:

  • Housing Society Maintenance Complaints Management
  • Big Complex internal complaint management
  • Military Engineering Service
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Additional Information:

  • Pay Mode Terms: T/T (Bank Transfer)
  • Port of Dispatch: New Delhi
  • Production Capacity: 100
  • Delivery Time: 1 week
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IVRS

IVRS
  • IVRS
  • IVRS
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Product Details:

Minimum Order Quantity1 Piece
SupportSS7, ISDN PRI, Analog Line, GSM & SIP Trunk
UsageCommercial
ACDYes
Support connectivity SS7, ISDN PRI, Analog Line, GSM & SIP Trunk
Support OBD IVRYes
Service LocationDelhi

IVRS (Interactive Voice Response System) allows the individual to communicate with the phone system and obtain the required information. Aria Parth is the most suitable appliance for all IVRS requirements whether it is small or big organization. You can make your own call flow. The system can integrate with your existing EPABX further with client CRM/ ERP / Database with API.

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Additional Information:

  • Pay Mode Terms: T/T (Bank Transfer)
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IVR For Disaster Management

IVR For Disaster Management
  • IVR For Disaster Management
  • IVR For Disaster Management
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Product Details:

Minimum Order Quantity1 Piece
Mode of ServiceOnline
Type of Service ProviderIndividual Consultant
Ports1-500
ConnectivityPRI trunk, GSM, SIP/VoIP trunk
IntegrationSMS, Email, FAX
ACDYes

There are a variety of machines and tools for disposal to support disaster response. In the meanwhile, Aria Telecom initiated an effort to build a Disaster Management System. We developed IVR based disaster management system or IVR Software which enables to imply to control disaster at networking.


When call lands to the system (PBX or server), then call will be connected via authorized channels/extension only on IVR system in case of any disaster.

  • Admin panel:
  1. Admin can add and delete extension/mobile number in an authorized list
  2. Add and delete nos. in various group
  • MIS reports:
  1. Extension wise Report
  2. Call initiated by
  3. Call connect time, call duration, disconnected time etc.
  • Group Wise Report/OBD IVRS Report
  1. How many numbers being dialed by system
  2. How many persons have answered the calls and what else input given by them
  3. Filters will be available on basis of searching criteria
  4. Option to get a report in Excel format
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Additional Information:

  • Pay Mode Terms: T/T (Bank Transfer)
  • Port of Dispatch: New Delhi
  • Delivery Time: 1 week
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Aria Complaint Management IVRS

Aria Complaint Management IVRS
  • Aria Complaint Management IVRS
  • Aria Complaint Management IVRS
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Product Details:

Minimum Order Quantity1 Pack
Technician SectionOption to login for duty start & duty end, Changing complaint status, Getting SMS for complaint
BrandARIA
ACDYes
Service Duration10-15 Days
Work LocationDelhi
ApplicationCall Center

Aria Complaint Management IVRS for Housing Society

Features:

  • 100% automation process
  • One dedicated number of each society
  • No data required, start with just a flat number and intercom number
  • No need to install mobile app
  • System work 24/7
  • Complaint can be registered from any location
  • Automatic complaint generation
  • Complaint assignment to technician
  • Complaint status update
  • Automated feedback and escalated system
  • Complaints MIS
  • Technician performance MIS
  • Proper utilization of manpower

Flat Owner Section:
  • Flat Owner will get one dedicated number to call & register complaint, know the status & escalation
  • Flat Owner will get the SMS on complaint generation & closer

Coming soon web login for following facilities
  • Web login to register complaint
  • To know the status of complaint
  • Complaint history
  • Escalation
  • Message for Management
  • Notice Board
  • Visitors History
  • Maid / servant history
  • SMS alert with notice link when posted by management
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Additional Information:

  • Pay Mode Terms: T/T (Bank Transfer)
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IVR For Weather and Forecasting

IVR For Weather and Forecasting
  • IVR For Weather and Forecasting
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Product Details:

Minimum Order Quantity1 Pack
IntegrationSMS, Email, FAX, Chat, etc.
Automatic Call DistributorYes
CRMYes
BrandARIA
ApplicationCommercial
Service LocationDelhi

If the weather forecasting is provided in advance, people can plan and manage their existing natural resources more efficiently and avoid losses. Aria Telecom offers IVR based weather and forecasting system where the caller can call on a particular IVR number and get the weather information easily.

A welcome message will be playing with a message of disaster or poor activities in the area. You can choose language according to the requirement. To know the weather information in a particular area, you just need to put area code and the message will be announced.

 

Features of Aria IVR:-

  • Provide functionality of inbound and outbound
  • IVR designer tool
  • ACD (Automatic Call Distribution)
  • SMS integration
  • Email integration
  • Service in after hours
  • The fully automated call process
  • Cost-effective solution
  • Customer relationship management tool
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Additional Information:

  • Pay Mode Terms: T/T (Bank Transfer)
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IVR for Feedback

IVR for Feedback
  • IVR for Feedback
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Product Details:

Minimum Order Quantity1 Unit
Service LocationDelhi
Support100%
ACD100%
ConnectivityPRI trunk, GSM, SIP/VoIP trunk
Ports1-500
IntegrationEmail, SMS, FAX

One of the critical things for a business to take feedback from their customers. Interactive Voice Response can be leveraged differently in various industries. An IVR feedback helps to provide feedback for your business needs. An IVR feedback is an audio based survey that is normally used in contact centres.

Aria Telecom provides a solution to take feedback via IVR service using missed call service. You just need to prepare some questions to be asked on IVR. Dialer will dial missed call number and transfer the call to department or agent.

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Additional Information:

  • Pay Mode Terms: T/T (Bank Transfer)
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IVR for automobile industry

IVR for automobile industry
  • IVR for automobile industry
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Product Details:

Minimum Order Quantity1 Piece
Service Duration10-15 Days
Communication LanguageAll
Service LocationDelhi
Ports1-500
IntegrationSMS, Email & Fax
Support trunkSS7, ISDN PRI, Analog Line, GSM & SIP

Most of the contact center and service provider companies are now adopting IVR technology to deal with customers and their need. Keeping them all in mind, Aria Telecom developed IVR system for Automobile Industry so that fast and relevant customer services can be delivered.

Automobile industries are having various processes such as insurance, finance, Loan Real-estate, Retention. To effectively running of these activities, Aria Telecom offers best IVR solution for automobile industries.

It is not easy for a large organization to handle calls manually that is why an automated IVR services enhances productivity and enriched user satisfaction.

Aria IVR service key features

  • Play a sound during calls
  • Provide personalized greetings in multiple language
  • To take input from voice or DTMF phone keypad
  • Transfer call to another number
  • Record calls
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Additional Information:

  • Pay Mode Terms: T/T (Bank Transfer)
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Ravindra Saini (Director)
106, 1st Floor, Vardhman Master Plaza, Plot No. 2 DDA, LSC, Ghazipur
New Delhi- 110091, Delhi, India



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