Milestones
2008 - ARIA introduces its Multi-Technology software platform. The platform allows one to use it as predictive dialer, auto campaigner, auto dialer irrespective of media weather TDM or VOIP,
"How successful are you at automating your transactions? What's your percentage of caller opt out to live executive? Contact Center Solutions (ARIA CCS) shared IVR and contact automation services help contact centers and the managing Business Process obtain maximum value from contact automation. By continuously improving all as Aria ts of their contact center automation, our customers reduce live agent transfers while improving customer service. Even slight increases in contact automation have been proven to raise customer satisfaction while saving millions of dollars
Embedded Voice logger:- web based monitoring , pop-up from 4 port to 128 ports.
Voice catch: High quality cost effective PC based logger from 1 to 128 ports.
2007 - ARIA introduces its CCS software product line. The CCS-Server is purely IP based and has three modules: Fully customized IVRS, IP PBX, and Call Back. The CCS-Server obviates the need for expensive VoIP gateways and adjunct hardware.
2006-ARIA enhances its TVRS (voice Logger) to auto logger which is specially used in govt investigating agencies like state police –special cell , crime branch etcand Voice Logger with mailbox with 365 different message for each day
2005 - ARIA introduced its TVRS- Telephone Voice Recording System best PC based voice logger in the industry. DSP based hardware feature reach product
2005 - ARIA introduced its TVRS- Telephone Voice Recording System best PC based voice logger in the industry. DSP based hardware feature reach product
2003 -ARIA start its business with small telecom products like embedded voice mail, Embedded Auto attendant , Music On hold and multi media based PC based logger and outsource product like IVRS , call center solutions , EPABX etc.