Product Details:
Minimum Order Quantity | 1 User per Month |
Type of Process | Outbound, Inbound |
Type of Calls | Domestic, International |
ACD management | Available |
CRM Builder | Available |
Call Recording | Yes |
Live monitoring | Yes |
Aria Cloud-Based Contact Center Solutions has the ability to integrate with customer relationship management and workforce optimization platforms. Cloud contact center can be scaled up to a company's needs quickly and without any tremendous cost to the business. It is complete contact center solution and offers the critical technology to connect and sustain customer relationships.
Key features:
· Quick start
· Recording Space
· Multi-party Conference
· Agent Log-in / Logout
· Desktop Application for Agent
· Caller call history
· Today Call history
· Call Back Scheduling
· Missed Call view
· 10 Digit or Toll free number for incoming
· Support Incoming / Outgoing / Missed Call
· Support Inbound & outbound IVRS
· Work on GSM / PRI
· Click to Dialling, Preview Dialling, Predictive Dialling
· Customizable 45 Field CRM & Disposition
· Agent Live Monitoring & Barge-in
· 100% conversation Recording
· Web Based Dash board for admin and supervisors to monitor
Product Details:
Minimum Order Quantity | 1 User per Month |
Type of Process | Inbound, Outbound |
Type of Calls | Domestic, International |
CRM Builder | Yes |
Disposition | Available |
Call Recording | Yes |
Live Monitoring | Available |
Aria Cloud-Based Contact Center Solutions has the ability to integrate with customer relationship management and workforce optimization platforms. Cloud contact center can be scaled up to a company's needs quickly and without any tremendous cost to the business. It is complete contact center solution and offers the critical technology to connect and sustain customer relationships.
Key features:
· Quick start
· Recording Space
· Multi-party Conference
· Agent Log-in / Logout
· Desktop Application for Agent
· Caller call history
· Today Call history
· Call Back Scheduling
· Missed Call view
· 10 Digit or Toll free number for incoming
· Support Incoming / Outgoing / Missed Call
· Support Inbound & outbound IVRS
· Work on GSM / PRI
· Click to Dialling, Preview Dialling, Predictive Dialling
· Customizable 45 Field CRM & Disposition
· Agent Live Monitoring & Barge-in
· 100% conversation Recording
· Web Based Dash board for admin and supervisors to monitor
Product Details:
Minimum Order Quantity | 1 User |
Brand | ARIA |
Is It Portable | Portable |
Warranty | 1 month |
Connectivity | ISDN PRI,SIP or Analog Line / Extensions |
Call recording | 100% |
Conference type | Inbound and outbound both |
Application | Sales conference,Support conference,Training purpose conferencing,Emergency meetings etc. |
Conference Bridge allows callers to form a group of people on a phone call. Cloud Conference Bridge let the caller generate multiparty telephone conference over cloud premises. Using cloud-based Conference Bridge, no hardware installation is required. You will be given with admin panel access from where you can set up and access conference room over cloud premises.
Key Features:-