|Minimum Order Quantity||1 Agent|
|Type of Process||Inbound, Outbound|
|Application||Call center usages|
|Dialing modes||Predictive, Progressing, Preview|
|Trunk Line Connectivity||GSM/CDMA Gateway, ISDN PRI Line, SIP trunk, FXO, H.323|
|CRM||Customizable 45 field|
|Installation Service Needed||Yes|
Call Center Software or Call Center Service is a software system that enables to run call center operations efficiently. Aria call center software is complete contact center solution over manual dialing. The software provides a solution for inbound and outbound call center or blended operations. Call Center Software improves the efficiency and performance of call center by six-time or more.
The software has various advanced features such as call recording, IVR, live monitoring, voice mail, skilled-based call routing, click-to-call screen pop-ups, etc.