Product Details:
Minimum Order Quantity | 10 Unit |
Installation Service Needed | Yes |
Application/Usage | Commercial |
Brand | ARIA |
Usage | Recording |
Support trunk | ISDN PRI, GSM Trunk, Analog Trunk & VOIP Trunk |
Connect Agent | IP Phone, Soft Phone, Analog Phone or on existing PBX |
Additional Information:
Product Details:
Minimum Order Quantity | 1 Piece |
Usage/Application | Call Centre Management |
Brand | ARIA |
Installation Service Needed | Yes |
Dialing modes | Predictive,Progressing,Preview |
CRM | Customizable 45 field |
Trunk Line Connectivity | GSM/CDMA Gateway,ISDN PRI Line,SIP trunk,FXO,H.323 |
Suitable | Domestic and International Call Centers |
Predictive Dialer or Cloud Based Dialer is an outbound dialer that automatically dials the number from a list of number. Aria Telecom provides Aria ACCS Advance Dialer that is based on the latest technology to help call centers in verifying average time in use to get a live answer and average length of every talk.
Aria Predictive Dialer System gives complete solutions for increasing the productivity in contact centers over manual dialing. We develop comprehensive predictive dialer software to make dialer capable of recording, reporting and quality monitoring, lead management Etc.
Features of Aria UCS Predictive Dialer:
Additional Information:
Product Details:
Minimum Order Quantity | 1 Piece |
Installation Service Needed | Yes |
Application/Usage | For Call Center Use |
Brand | ARIA |
Connectivity | EPABX through SIP or ISDN PRI |
Connect Agen | IP Phone, Soft Phone, Analog Phone or on existing PBX |
Support dialing modes | Preview, Progressive and Predictive |
Predictive Dialer is a complete contact center solution which is helpful to manage outbound call process in call centers. The product can be used in domestic and international call centers. It works as a smart system that can be used for inbound and outbound call centers. Having a flexible GUI, it allows customers to make their own call flow of IVR. It uses Automatic Call Distribution to answers incoming calls and routes them to a specific agent or department within a company. The system lets you monitor almost every call status. Monitoring of various campaigns can be done and you can create & edit role as per your need.
Features highlights:
Disposition
ACD (Automatic Call Distribution)
Live to monitor
IVR manager
Script manager
CRM
Trunkline connectivity
Additional Information: