Cloud Based Telephony Solution

Product Details:

Cloud-Based OBD IVR or Cloud-Based IVRS Aria cloud-based solution for IVRS offer the latest designed IVR installed through a hosted platform and allow business to access IVR application through web panel and mobile app. It is the most reliable and low cost solution for businesses with providing the added advantage of flexibility, and scalability. It offers to create N numbers of business extension with a single business number and requires no hardware installation. All the data stays safe on cloud premise and admin can access the same through admin login credentials.

Aria cloud-based IVR is perfect for the organizations that require two-way communication with clients and partner for a smooth business communication. Any business such as SMEs, call center, marketing firms, healthcare, e-commerce etc can subscribe to our cloud-based IVRS technology to enjoy a flawless communication.

Features

• Easy to customize
• Install and access through web login and mobile app
• No hardware installation needed
• Smart CRM integration
• SMS/ Email can be further integrated for update & alerts
• Immediate Delivery
• No capital expenses
• High-quality feature at the low price
• Aria Brand name & after sale assurance

Other Details

• Support OBD IVR
• PRI TRUNK
• SIP/VOIP Trunk
• Unlimited number of extensions
• Mobile app and web login

Application

• For the banking industry to use for insurance reminder, EMI Reminder with amount & data
• General awareness campaign
• Good for Electronic Survey and campaign
• Good to run telephonic Election Campaign
• Plays Personalize greetings & invitation useful for any company
• Telemarketing & product promotion
• Useful for bill reminders and sending OTP

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)

Product Details:

Aria Telecom offers Cloud Based IVR Solution or Cloud Based IVR which automates telephony business processes without having complex telephony infrastructure. It is plug and plays virtual contact center technology available in the budget.

Key Features:

• IVR Software license
• Inbound call application
• Call Transfer on Mobile or SIP Phone on local LAN
• Conversation Recording
• Live Monitoring of all calls
• MIS Reporting calls
• IVR with department
• Department can connect to Extension, Mobile, Mailbox, information Voice File.
• Agent Log-in / Logout
• ACD
• MIS Reporting
• Missed Call
• Incoming SMS
• Incoming call alert by SMS (SMS API
• to be provided by the client)
• UI to make multiple IVRS for different clients

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)

Product Details:

Cloud Contact Center Solution or Cloud-Based Contact Center Solutions has the ability to integrate with customer relationship management and workforce optimization platforms. Cloud contact center can be scaled up to a company''s needs quickly and without any tremendous cost to the business.

Features of Aria Cloud Contact Center Solution:-

• No need for Server
• No need PRI
• Quickstart
• Complete contact center solution
• Recording space
• An agent can log in from anywhere
• Agent work from home is possible
• The agent does not need to call from his phone, neither his/her number will be exposed to clients.
• Agent just need Phone, Computer & internet to start calling
• All professional Call center features

Customer support can be available in any time zone and for any customer, thereby improving customer satisfaction and retention.

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)

Product Details:

• Complete Contact Center Solution
• No need Server
• No need PRI
• Agent just need Phone , Computer & Internet to start Calling
• Agent can work from any location
• You can have multi location or work from home
• Agent can work with or without PC
• Agent Login Logout facility
• No need any capex at client end
• Support Incoming / Outgoing / Missed Call Facility
• Support Inbound & outbound IVRS
• Work on GSM / PRI
• Quick and easy start
• Click to Dialling / Preview Dialling / Predictive Dialling
• Customizable 45 Field CRM & Disposition
• Web Based Dash board for admin & supervisors to monitor
• 10 Digit or Toll free number for incoming
• Agent Live Monitoring & Barge-in
• 100% conversation Recording

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)

Product Details:

Enable Click to Call Function on your website, and you can dramatically enhance better engagements and conversion rates.

• Easy Installation
• Configurable Availability
• Record & log every call
• Never miss a visitor
• Integrate with website & apps
• Improved call volumes and calling efficiency
• Increased convenience for both the business and customer
• Track and save your calls automatically

Product Details:

Cloud Telephony Service is the technology that moves your business telephony system to the cloud. The technology provides facility you to make and receive multiple calls & SMS simultaneously. It offers faster solution with easy operation which is necessary for smooth business communication process.

• Aria Cloud based IVR solution offers the latest designed IVR installed through hosted platform and allows access IVR application through web panel and mobile app.
• Cloud based conference bridge system allows to generate multiparty telephone conference over cloud based premises.
• Aria Outbound Dialer offers cost-effective telephony solution to the subscribers with flawless services.
• bulk SMS service is offered through cloud based solution that requires no software downloading and installation.

 

 

 

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)