We have with us experienced R & D department with good financial position & TQM. Further, our expertise lies in offering a large product line including a wide range of PC-based voice processing systems that are precision designed using technically improved mechanism. We are also providing customized solutions to our clients.
Some of our other core competencies include:
Designing solutions as per latest trends in accordance with international quality standards
The accurate performance and compatibility of the solutions delivered are capable to fulfill diversified demands of different industry sectors like Call Centers, Government, Corporate, Share Brokers and others
We can provide different customization solutions from small scale IVR systems to high end dial out and call testing programs
Can customize the collection in accordance with specific telephony requirements
Expertise in offering cost-effective solutions to clients within committed time frame and with minimum investment
The product line offered support DID, T1, E1, loop-start, ground-start, Signaling 5 (SS#5), VoIP Session Initiation Protocol (SIP), Signaling 7 (SS#7), ISDN and H.232 interfaces
We also have expertise in integrating Voice Logger, Voice Mail and Automated Attendant with features that make these operate on any PBX and central office (CO) switches
The software solutions delivered are capable to function with most efficient voice processing boards
Product line can be customized with 2, 4, or 8 ports
We can also develop software with 24, 30, 60, 96, 120, 240, and 480 ports to suit application requirements of large service providers
Our professionals can also support clients with installation and operation demands of these product solutions
Communication channel always maintained by team of professionals to receive feedback from clients and implement the same in the offered solutions
Experience of having installed over 7,000 ports of installed software in India and abroad
Expertise in having installed all standard telephone signaling protocols like T1, E1, SS#5, SS7/C7, SIP, H.232
Advanced software support that is capable of running on multiple platforms including Linux, Microsoft Windows and Vmware
Offering Aria CCS-IVR which is compatible with all industry standard voice boards like Dialogic, Synway & Donjeen
Offering Multi-Technology software platform that permits one to use it as predictive dialer, auto campaigner and auto dialer irrespective of media weather TDM or VOIP
Offering CCS software product line that is purely IP based and has three modules
Offering enhanced TVRS (voice Logger) to auto logger that finds wide usage in government investigating agencies like crime branch and state police -special cell
Telephone Voice Recording Systems offered are the best PC based voice loggers available in the industry
Experience of having designed unmatched range of CCS that are compatible with various platforms
We save clients millions of dollars as we measure automation improvements to 10th of 1% and are also constantly on a look out for ways to optimize client's contact center automation